Hi. I found a distributor selling a certain brand of coffee at a good price and ordered a large number of units. The brand itself is not gated, but the coffee is considered “food” so I needed to provide an invoice from my distributor in order to get approved to sell in “grocery and gourmet foods” category.
So I provided the invoice which complies with all the invoice requirements listed, but I got an email from Amazon saying they have not approved me.
The denial reason listed was: “We were not able to verify the supplier information listed on the invoice provided. Make sure all supplier information is accurate and up to date, and that you only source from reliable suppliers.”
And they are requesting the following: “Copies of invoices, receipts, contracts, delivery orders or authorization letters from your supplier’s supplier issued in the last 365 days. — If you are not the brand owner, provide an authorization letter and a complete set of documentation to prove a valid supply chain.”
The problem is, I asked my distributor if he can get me copies of these documents from HIS distributor, but he said that he cannot. Which I can’t really blame him for many reasons.
And about the authorization letter they are requesting, this coffee brand is a very large corporation and I doubt they will agree to give me an “authorization letter”. There are already multiple other sellers on Amazon selling this brand, and I highly doubt they all got an authorization letter from the brand.
So right now the coffee is just sitting in my storage taking up space, and I need to figure out how to get ungated to sell grocery and gourmet foods ASAP so I can start offloading the coffee. If anyone has any advice on how I can move forward, please let me know thank you so much.
submitted by /u/scfclsb
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