Amazon took down our listing and won’t allow us to submit legal testing and certification

Over 10 years we’ve been the leader in our category and as of the past few years we’ve had duplicates of our product out on Amazon left and right and all of a sudden we had one of the competition offer to manufacture our product Forrest while they sell it with their brand on it suddenly we start getting a massive increase in returns with products never opened all marked as defective And as of May 20, 2025 our listing gets taken down under the false pretense of safety risk we’ve opened cases we have Amazon SAS program and even the SAS agent cannot help with anything both cases that were open. We keep getting that Amazon is refusing to look at the ace documentation and will not give us any at all clue as to what the safety risk they claim to be we have done everything we can And as I mentioned, we’ve been around for over 10 years selling our product that helps animals recover from pain and it’s been proven. The science is over 40 years of research. None of it matters say Amazon we have all source of certificates CE, UL, FCC, etc. They won’t even give us a chance to show them that there is nothing wrong.