Amazon Seller Deactivate Account

We have been in the process of rescuing an account for over two years and we didn’t even get to list anything. And they deactivated it because it says that we did not comply with Amazon’s policy by listing three products. I repeat we didn’t even list anything. We have sent thousands of appeals, with invoices proving our reliability, we make the call and they don’t answer, they always send us the same message, apparently they don’t check the proofs we sent. I want them to help me create another mechanism or tell me what else to send. They do not answer