I have a bit of an issue that I need help with before the letter before action kicks in

So in January I changed my company name and let Amazon aware, they put my account and funds (9k) on hold while they verified

No problem

Here we are in April and it is still on hold

The reason being is the team have said to update my company name I need to withdraw all my funds first

Easy right?

Well Amazon thinks I am VAT registered so they are putting my funds on hold as they believe I owe them 15k (still no idea why they think this)

Now I cannot confirm I am not as the paperwork confirming this has my new company details on

But I can only update my company details once I withdraw the funds

I can only withdraw the funds when I prove I am not VAT registered

I can only prove I am not VAT registered when I update the company details

But I can only update my company details once I withdraw the funds
I can only withdraw the funds when I prove I am not VAT registered
I can only prove I am not VAT registered when I update the company details
But I can only update my company details once I withdraw the funds
I can only withdraw the funds when I prove I am not VAT registered
I can only prove I am not VAT registered when I update the company details

But I can only update my company details once I withdraw the funds
I can only withdraw the funds when I prove I am not VAT registered
I can only prove I am not VAT registered when I update the company details
But I can only update my company details once I withdraw the funds
I can only withdraw the funds when I prove I am not VAT registered
I can only prove I am not VAT registered when I update the company details

etc etc

Any ideas, I am selling on ebay now and elsewhere so could not care less about Amazon, I just want my 9k back

​