Amazon accused me of “deceptive or illegal activities” and deactivated my stored

I started my store one year ago and have been doing retail arbitrage since then. This past June, Amazon suddenly blocked my store and sent me an email stating that I was suspected of ‘deceptive or illegal activities, such as counterfeit products.’ These were their exact words. Since then, I’ve been going back and forth with them.

Initially, I had to send several documents and participate in a call with someone who seemed convinced that I had done something wrong. He asked me numerous questions, and I sincerely answered all of them. When I asked what I was being accused of specifically, their responses were always evasive. After that, they sent me an email stating that they had decided my store should be deactivated. I’ve tried appealing several times already, but their decision remains the same.

They were questioning three different products. Two of them I bought directly from the manufacturers’ websites (MilkWay and NationHealth), and one I bought directly from Walmart (most of the items I picked up at the store myself).

I’ve taken this job seriously and dedicated so much time and money to it. I presented myself as an Amazon seller, and now this.

I feel totally betrayed and disrespected. Anyone ever experienced something like that?