Switcharoo Return Fraud – It’s Out of Hand

As the title states I am an FBM seller – I sell a lot of new-old stock inventory and recently have seen a large uptick in fraudulent returns, specifically switcharoo returns or in other words, buyers swapping my brand new items out of the original packaging and returning their broken used items in attempt to get a refund. It’s disgusting and today I received one I thought I would share here.

The buyer has a commercial address, I looked it up while filing an IC3 report. They are a business owner in Arizona running a physical therapy clinic, name of the owner matches the name on the order. I am getting pretty tired of these scammers and am considering going after them for fraud damages to teach them a lesson.

I got my first neg seller feedback in years due to another switcharoo returner in retaliation for me giving them their medicine in the form of no refund, denied chargeback, and a denied A to Z about a month ago, at this point I’m not backing down from them ever again.