Cannot get a GTIN exemption application to show

I have been trying to integrate my Amazon and Printful shops for days now. I cannot find the application pages because my add products page looks different than the ones in the videos (both Printful and Amazon ones). Can anyone help me?? Or point me in a direction to get some help?

Mt product page does not have an option to “sell items not listed by amazon” nor does it have a “check GTIN status” option. I went through and manually put in one product listing and it said my GTIN was approved but when I attempted to add a product from the Printful pages, it said I did not have one. So I just don’t know what to do.