Inform Act is a nightmare.

I am stuck in this loop. Where I can’t get my tax to be seen as verified. I have been verified in the past. This time they are asking to reverify, but when I go to the tax area, and click it says I am verified. I called Account health and they keep saying wait 24 hours… and now I got an email saying I have 10 days.

In the app, when I go to the same information I get a different option and am allowed to change the information and upload new files (which I am happy to do if that pushes this through). But the uploading of files is greyed out on my Android phone so I cant get past that part. On a pc, I have no option for that.

This is a mess.