Account inactive message

Received the below email last night, I currently only sell through Amazon fba AU. I haven’t made any sales in the last 2 days due to wait on more stock to arrive at the centre. I’m currently selling 200 to 400 items a week.

Could the message be about FBM? Or because I’m inactive in UNITED STATES, CANADA AND MEXICO.

Hello,

We have temporarily placed your selling account in an inactive status. While inactive, your listings will remain active and your disbursements will continue as scheduled. However, you are temporarily unable to make updates to your listings or account settings. This action does not impact your Account Health.

Why did this happen?

We have taken this action due to an extended period of inactivity on your account. To protect your business, we have restricted changes to your account until we can verify your identity.

How do I verify my identity and reactivate my account?

To verify your identity and reactivate your selling account, please log in to Seller Central.

We’re here to help.