Amazon support video upload?

Anyone else getting this dumb frequently returned badge due to the new dumb algorithm? Now they want us to send videos as proof of customers falsely marking things as Damaged and defective. 99% do returned goods we ever are perfect.

So question is how the heck do you shrink a 2gb 2 min video down to 10 mb? They want us to upload these video to case so SAS can push it.