UPC used in different marketplace with different Brand – 5461 Error

Hi,

I am selling various items from a brand that I purchased the items. The brand is “<brand name>”, manufacturer “<manufacturer name>”. Amazon has approved my account to sell this brand/manufacturer combination in the UK.

When I try to list a specific UPC, Amazon UK does not allow the listing to complete. Reason is that the same UPC has been created in the past in the US marketplace. The problem is that in the US, the manufacturer is not “<manufacturer name>” but slightly different wording that refers to the same place/manufacturer.

When I update my listing to the existing wording from the US marketplace, I receive the following error because technically I am approved for different manufacturer:

5461: You may not create new ASINs for this brand <brand name>.

If you believe that the product you want to sell is not already listed in the Amazon catalogue and should be listed as a new ASIN, submit an application by clicking here and completing the form.

I followed the link to submit an application but the case was automatically closed with the below message:

The brand <brand name> is not enrolled in the Match Only programme for Brand Registered brands. Only the brands enrolled in Brand Registry and in this programme will be ….. For more information about Amazon Brand Registry, please visit: https://brandservices.amazon.co.uk/brandregistry

However I cannot enrol <brand name> in brand registry as I am not the brand owner. I just sell resell the brand.

What is the best course of action to be able to list the UPC/listing correctly?

Cheers