Issue listing on Seller Central

Hello,

The company I work for formerly had a Vendor Central account back in the day (along with Brand Registry) that was basically delisted and pushed out by Amazon. The people managing the account couldn’t get any intel as to why this was but our product catalog disappeared as well and they no longer purchased product from us.

Fast forward to today – I am in charge of getting it started back up again on Seller Central (FBA). We have a few of our distributors who are already selling these products (but not all sizes).

Our Amazon representative (a Business Development Manager for Emerging Brands) said that in order to list the exact same product and be able to effectively ‘take back’ our brand registry, we’d need to list these products and then contact support to link the former brand registry to this new account and the way to do that was click “Sell this Product” rather than “Copy this Product”.

So I did this, and when asked to enter the SKU, I put our company’s SKU (which is also listed on the product page) and I get the error:

“SKU being entered is already being used in your catalog. Please check your catalog across all stores or enter a different SKU to try again”

So I check our stores – US, Canada, Mexico – nothing there. I signed back into our Vendor Central account which is a shell of an account (dashboard is empty, catalog is empty, no products listed or anything to update) and don’t see it there.

Any ideas on why I would get this blocking message given that I don’t see it in a catalog anywhere?