I’m convinced the amazon seller assistants have no idea what they’re doing.

They go off a script, repeat the policy/steps and that’s it. They don’t know how to problem solve or read into the problem to help in any capacity. I’ve been trying to delete my inventory from the manage products page for weeks. I’ve set inventory to 0, delete one by one, they all come back. I do a CSV to purge and replace, doesn’t work. Did a blank CSV with delete and the SKUs/ASINs, doesnt work. I want to change how everything is and change the brand name as well. When the previous owner of the products sold the business to me we uploaded the same CSV that we used on our other platform. However neither of us realized that we wouldn’t be able to change the brand name from theirs to mine. So, logically we thought delete and start over. They come right back like a dang hemorrhoid.