Anyone else completely give up on selling in Canada?
Honestly, it was one of the worst experiences we’ve had as sellers. We dealt with nonstop “item not received” claims even when carriers provided proof of delivery, customers trying to get discounts by claiming fake damage, and lately even AI-generated damage photos that looked completely fabricated.
The craziest part was the amount of complaints over very basic colors. Not complicated shades… literally standard grey, beige, black, etc. We’d get messages acting like the product was completely different from the listing because lighting made it look slightly warmer or cooler.
Returns were also a nightmare because shipping oversized products in Canada is insanely expensive, and a lot of buyers seemed to know how to game the system.
We sell in the US too, and the difference has been night and day. Canada ended up costing us way more in claims, refunds, and support headaches than it was worth.
At this point we decided we’re not coming back to the Canadian market anytime soon.
Curious if other sellers here had similar experiences or if we just had unbelievably bad luck.
submitted by /u/bufandas
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