For the past couple of months, I’ve noticed a pattern of suspicious returns on our account.
We sell shoes, and we’ve been receiving returned packages where the shoe boxes were never opened — the poly mailers are still sealed and untouched. Yet the return comment is always exactly the same on every single return!

What’s even stranger is that these returns come from different buyers, different states, and each buyer has only placed a single order. I don’t understand how or why this is happening, but it’s extremely unusual. We’ve been closely tracking this for the past two months and are seeing about 5 to 8 of these returns every week, though it’s very possible this has been happening for much longer before we noticed.

This situation is costing us a significant amount of money.

Do you have any advice on how we can investigate this or prevent it?

For the past couple of months, I’ve noticed a pattern of suspicious returns on our account.
We sell shoes, and we’ve been receiving returned packages where the shoe boxes were never opened — the poly mailers are still sealed and untouched. Yet the return comment is always exactly the same on every single return!

What’s even stranger is that these returns come from different buyers, different states, and each buyer has only placed a single order. I don’t understand how or why this is happening, but it’s extremely unusual. We’ve been closely tracking this for the past two months and are seeing about 5 to 8 of these returns every week, though it’s very possible this has been happening for much longer before we noticed.

This situation is costing us a significant amount of money.

Do you have any advice on how we can investigate this or prevent it?

Hello I need to sell on the Canadian site only but the link here doesn’t work https://sellercentral.amazon.ca/? Has this service been discontinued or is there a new location.

Hello I need to sell on the Canadian site only but the link here doesn’t work https://sellercentral.amazon.ca/? Has this service been discontinued or is there a new location.

Curious how everyone is doing this Black Friday? I’m surprisingly down from last year. Not sure if it’s niche specific, the market in general or just my store.

Curious how everyone is doing this Black Friday? I’m surprisingly down from last year. Not sure if it’s niche specific, the market in general or just my store.

Hi all, I’m sure plenty of us at some point have gotten the spiel from a USPS worker saying that we should bring in a manifest form or a scan sheet in order to condense all of our individual packages into one master barcode. I have no problem using it if I am fully protected to make both of our lives easier. My question is, have these worked for you in the past?

My concern is that, they will scan the manifest form and the status will only say ‘package scanned‘ / ‘package accepted’ instead of USPS in possession of item… I have also heard that scanning one master barcode can lead to issues if one package within that barcode gets lost, or is claimed as undelivered by an A-to-Z claim on the buyers behalf. Have heard that I will not be covered by the Amazon buy Shipping claims protected badge as well (potentially). If anyone could please share their experience with the scan form/manifest forms that would be excellent. open to any advice or precautions against using them as well. would also really appreciate any anyone who has worked at USPS weighing in on this matter. Thanks!

Hi all, I’m sure plenty of us at some point have gotten the spiel from a USPS worker saying that we should bring in a manifest form or a scan sheet in order to condense all of our individual packages into one master barcode. I have no problem using it if I am fully protected to make both of our lives easier. My question is, have these worked for you in the past?

My concern is that, they will scan the manifest form and the status will only say ‘package scanned‘ / ‘package accepted’ instead of USPS in possession of item… I have also heard that scanning one master barcode can lead to issues if one package within that barcode gets lost, or is claimed as undelivered by an A-to-Z claim on the buyers behalf. Have heard that I will not be covered by the Amazon buy Shipping claims protected badge as well (potentially). If anyone could please share their experience with the scan form/manifest forms that would be excellent. open to any advice or precautions against using them as well. would also really appreciate any anyone who has worked at USPS weighing in on this matter. Thanks!

So for all my FBM orders that came in on Wednesday, 11/26, Amazon shows I need to ship them by Monday, 12/1/25. Since I have 1 day handling and only have Thursday 11/27 listed as holiday why then Amazon is giving me until 12/1 and not Friday, 11/28 which is normal business operating day for both USPS and UPS)? Is it glitch and should i ship out on 11/28 or do I really have until Monday to ship out without affecting my metrics?

So for all my FBM orders that came in on Wednesday, 11/26, Amazon shows I need to ship them by Monday, 12/1/25. Since I have 1 day handling and only have Thursday 11/27 listed as holiday why then Amazon is giving me until 12/1 and not Friday, 11/28 which is normal business operating day for both USPS and UPS)? Is it glitch and should i ship out on 11/28 or do I really have until Monday to ship out without affecting my metrics?