So my father bought a refurbished lenovo thinkpad t470 for some general work. Its been 1.3 year i guess since he bought. I returned to home just now and i had extra ssd so thought about installing it in that laptop. I had to break the sticker on two middle screws which said (warranty void if seal is broken). I opened the laptop to install a new ssd and was shocked to see that most of the original parts are replaced with cheaper ones and there is no internal battery in the laptop. what to do now. its been 1.3 year already. how can i report this.

They just put the sticker on screw so that no one opens the laptop.

Has anyone else found that Amazon has what appears to be double standards regarding the rules for main images?

We have a cleaning product that has the same imagery as the others listed. Packaging + cleaning solution + brush + cloth (all together in the photo

We’ve lodged tickets with support, but it seems to fall on deaf ears.

Normally, I would just not include the packaging, but it’s what sets our product apart. And given that every other sneaker cleaning brand can use its packaging in the main image, why can’t we?

My question is – How do you get around what appears to be double standards with their feature or main image rules?

Has anyone else found that Amazon has what appears to be double standards regarding the rules for main images?

We have a cleaning product that has the same imagery as the others listed. Packaging + cleaning solution + brush + cloth (all together in the photo

We’ve lodged tickets with support, but it seems to fall on deaf ears.

Normally, I would just not include the packaging, but it’s what sets our product apart. And given that every other sneaker cleaning brand can use its packaging in the main image, why can’t we?

My question is – How do you get around what appears to be double standards with their feature or main image rules?

4/2025 Amazon Seller here. I will never ship through Amazon using their choices again. I sent a 20oz pkg in a small box. They charged me $98.00, pulling more money out of my acct stating the carrier rated the pkg at 81# and much bigger dimensions, even thought the delivery picture shows a very small box. I contacted Amazon, they told me I had to contact the carrier and deal with the carrier myself. The carrier cannot help me without the invoice# and company info on the bill. So I am having to go back to Amazon asking for that info.

So for a $20 item i lost a lot of $$ and time having to go back and forth. I already had a USPS and UPS/FedEx accts set up for my business. So going forward i am dealing with the carriers directly buying labels to ship, as Amazon is not willing to help, even thou they are the middle man in the shipping. So beware sellers, if you have issues with lost or damage, you can still deal with the carrier directly and don’t need Amazon for that. They are making extra money off the sellers.

4/2025 Amazon Seller here. I will never ship through Amazon using their choices again. I sent a 20oz pkg in a small box. They charged me $98.00, pulling more money out of my acct stating the carrier rated the pkg at 81# and much bigger dimensions, even thought the delivery picture shows a very small box. I contacted Amazon, they told me I had to contact the carrier and deal with the carrier myself. The carrier cannot help me without the invoice# and company info on the bill. So I am having to go back to Amazon asking for that info.

So for a $20 item i lost a lot of $$ and time having to go back and forth. I already had a USPS and UPS/FedEx accts set up for my business. So going forward i am dealing with the carriers directly buying labels to ship, as Amazon is not willing to help, even thou they are the middle man in the shipping. So beware sellers, if you have issues with lost or damage, you can still deal with the carrier directly and don’t need Amazon for that. They are making extra money off the sellers.

Is it normal for sales to drop before Prime Day? And how do you handle not being eligible for Prime Day deals?

Hey everyone,
I’m a relatively new seller and I’ve noticed that my sales have dropped quite a bit over the past few days. I used to get around 3 to 4 orders daily, but now it’s down to just 1 order a day. Is this normal before Prime Day? Are other sellers seeing the same thing?

Also, I wanted to participate in Prime Day deals but I couldn’t qualify due to a few requirements.

For those who are not eligible for Prime Day deals, how do you handle this? Any tips or strategies to still get some traction or visibility during Prime Day even without being part of the official deals?

Would love to hear your experiences and suggestions. Thanks in advance!

Is it normal for sales to drop before Prime Day? And how do you handle not being eligible for Prime Day deals?

Hey everyone,
I’m a relatively new seller and I’ve noticed that my sales have dropped quite a bit over the past few days. I used to get around 3 to 4 orders daily, but now it’s down to just 1 order a day. Is this normal before Prime Day? Are other sellers seeing the same thing?

Also, I wanted to participate in Prime Day deals but I couldn’t qualify due to a few requirements.

For those who are not eligible for Prime Day deals, how do you handle this? Any tips or strategies to still get some traction or visibility during Prime Day even without being part of the official deals?

Would love to hear your experiences and suggestions. Thanks in advance!

I inherited the brand registry configuration from somebody else and I’m wondering what the optimal setup us for brands vs. connected trademarks.

We have a company name that is trademarked, and we also have various wordmarks and versions of the trademark for the company name. Those to me seem very clear to link to the brand. (Think of Ford as an example)

Then we have product-specific brands for various product names. (Think Mustang or F-150)

Would the product-related brands be linked, or would each product be its own brand? All have at least an associated trademark.

I have dozens that I need to get listed and just want to make sure I do the enrollment process that makes the most sense for enforcement.

I inherited the brand registry configuration from somebody else and I’m wondering what the optimal setup us for brands vs. connected trademarks.

We have a company name that is trademarked, and we also have various wordmarks and versions of the trademark for the company name. Those to me seem very clear to link to the brand. (Think of Ford as an example)

Then we have product-specific brands for various product names. (Think Mustang or F-150)

Would the product-related brands be linked, or would each product be its own brand? All have at least an associated trademark.

I have dozens that I need to get listed and just want to make sure I do the enrollment process that makes the most sense for enforcement.