As the title says I want to know if there is a way to inform buyers of another Amazon store that sells add-ons to my product and replacement parts. I do not want to be bothered stocking or selling parts when I direct them to another seller . If I am allowed to do this how and where ? I contacted the other seller just to make sure they are cool with this, if allowed and do have enough inventory.

As the title says I want to know if there is a way to inform buyers of another Amazon store that sells add-ons to my product and replacement parts. I do not want to be bothered stocking or selling parts when I direct them to another seller . If I am allowed to do this how and where ? I contacted the other seller just to make sure they are cool with this, if allowed and do have enough inventory.

Hi guys, a new fbm seller here, I have a professional account. I managed to set up my free shipping terms using a shipping template and everything works as intended except….my potential customers do not know that I am offering a free shipping over certain amount. I can’t include a sentence about my Free shipping offer in the title, or bullet points, I am not sure about product description, may be I can? I don’t want to violate Amazon’s policy. Anyway, my question is how my customers supposed to learn about my Free shipping if I am not allowed to announce it and Amazon does not say about it anywhere on the page, the only option is to add more items at the Checkout – I am not sure customers would be doing that trying to figure out how many more items to add to get the shipping free. I would be most grateful if you could share your thoughts on this please. Fbm sellers, how do you inform your potential customers about your free shipping offer? Or may be one can ask Amazon to do it? Thank you

Hi guys, a new fbm seller here, I have a professional account. I managed to set up my free shipping terms using a shipping template and everything works as intended except….my potential customers do not know that I am offering a free shipping over certain amount. I can’t include a sentence about my Free shipping offer in the title, or bullet points, I am not sure about product description, may be I can? I don’t want to violate Amazon’s policy. Anyway, my question is how my customers supposed to learn about my Free shipping if I am not allowed to announce it and Amazon does not say about it anywhere on the page, the only option is to add more items at the Checkout – I am not sure customers would be doing that trying to figure out how many more items to add to get the shipping free. I would be most grateful if you could share your thoughts on this please. Fbm sellers, how do you inform your potential customers about your free shipping offer? Or may be one can ask Amazon to do it? Thank you

I recieved a return request 7 days ago that was auto authorized for a camera I sold for $500

The buyer purchased this item on 4/11/2025 and opened a return request stating “Item defective or does not work” on 5/1/2025 (3 weeks later).

I received the return back today and the item camera was indeed broken. This was a new – open box unit that was sold in MINT condition. It arrived back to me covered in dirt, deep scratches on the body, and tons of dust and dirt in the lens glass. In other words, heavily heavily used and non-resellable.

My immediate reaction was “switcharoo” and I stared hunting for differences between the original unit we shipped and the unit returned.

Every crevice of the camera had light colored dirt in it, almost like it was dropped in desert sand, the lens had a large amount of dirt in the interior glass, 2 chips in the lens glass, and 2 large scuffs on the barrell of the lens.

I found screws that hold the camera body together are not aligned in the same way they were shipped in and clearly have some marks from a small screwdriver being used on them. I take photos before shipping items out.

The serial number sticker matches but has wear and tear that I cannot decide are from serial number sticker swapping or damage from a drop. I am leaned towards this not being swapped as I do not think you’d be able to get it back on cleanly, it does not seem misaligned either.

Research on the buyer shows they are a professional photographer. Do I charge a 50% restocking fee and eat the loss or go for a 100% restocking fee since the camera was clearly opened up and tampered with?

I recieved a return request 7 days ago that was auto authorized for a camera I sold for $500

The buyer purchased this item on 4/11/2025 and opened a return request stating “Item defective or does not work” on 5/1/2025 (3 weeks later).

I received the return back today and the item camera was indeed broken. This was a new – open box unit that was sold in MINT condition. It arrived back to me covered in dirt, deep scratches on the body, and tons of dust and dirt in the lens glass. In other words, heavily heavily used and non-resellable.

My immediate reaction was “switcharoo” and I stared hunting for differences between the original unit we shipped and the unit returned.

Every crevice of the camera had light colored dirt in it, almost like it was dropped in desert sand, the lens had a large amount of dirt in the interior glass, 2 chips in the lens glass, and 2 large scuffs on the barrell of the lens.

I found screws that hold the camera body together are not aligned in the same way they were shipped in and clearly have some marks from a small screwdriver being used on them. I take photos before shipping items out.

The serial number sticker matches but has wear and tear that I cannot decide are from serial number sticker swapping or damage from a drop. I am leaned towards this not being swapped as I do not think you’d be able to get it back on cleanly, it does not seem misaligned either.

Research on the buyer shows they are a professional photographer. Do I charge a 50% restocking fee and eat the loss or go for a 100% restocking fee since the camera was clearly opened up and tampered with?

Seeking everyones help with this.

Firstly I want to start selling under this said category: Toys & Games > Stuffed Animals & Plush Toys. Is this specific category gated? And If so what are my actions as a seller to ungate said category, who wants to bring my own product onto the market?

Going further with gating and safety specifications. What is the main difference between gating and compliance? How frequently is CPC needed when dealing with compliances? How consistently or on what occasions does the product have to be tested for CPSIA and ASTM F963-17?

Seeking everyones help with this.

Firstly I want to start selling under this said category: Toys & Games > Stuffed Animals & Plush Toys. Is this specific category gated? And If so what are my actions as a seller to ungate said category, who wants to bring my own product onto the market?

Going further with gating and safety specifications. What is the main difference between gating and compliance? How frequently is CPC needed when dealing with compliances? How consistently or on what occasions does the product have to be tested for CPSIA and ASTM F963-17?

I’ve been on the fence for years, but this Camel’s back finally broke.