Hi! So 3 years ago I purchased a culinary knife set with a lifetime warranty. Last month while cutting boneless skinless chicken breast, the tip of the carving blade snapped off. If I hadn’t noticed a shiny flicker we may have eaten it.

I contacted the seller and it took 3 months for them to reply. Took another month for them to finally offer to send a replacement of equal or greater value.

I laid $398 for the knife set and the one they sent me they sell for $120. I could just resell it to make up most of the loss but now im doing the waiting game again for them to reply.

I’ve reported them and custo er service says they can’t do anything… any suggestions?

Thank you

Hi! So 3 years ago I purchased a culinary knife set with a lifetime warranty. Last month while cutting boneless skinless chicken breast, the tip of the carving blade snapped off. If I hadn’t noticed a shiny flicker we may have eaten it.

I contacted the seller and it took 3 months for them to reply. Took another month for them to finally offer to send a replacement of equal or greater value.

I laid $398 for the knife set and the one they sent me they sell for $120. I could just resell it to make up most of the loss but now im doing the waiting game again for them to reply.

I’ve reported them and custo er service says they can’t do anything… any suggestions?

Thank you

Hello everyone,

I would like to find a tool where I can upload an excel file containing a long list of ASINs, like 5-10K, and perform product analysis.

Your help is appreciated.

Hello everyone,

I would like to find a tool where I can upload an excel file containing a long list of ASINs, like 5-10K, and perform product analysis.

Your help is appreciated.

I have an FBM order that has been delayed for 3 weeks now. I bought the USPS label through Amazon. The buyer wants me to ship out another or issue refund.

If I ship out another and the first one is lost, how do I claim the lost package with Amazon? I know if you buy the label from Amazon you are protected against lost packages but I have never had to use that benefit. Also, what happens if the first package eventually shows up? Then the buyer has 2 units and if he refuses to return it, what options do I have?

I have an FBM order that has been delayed for 3 weeks now. I bought the USPS label through Amazon. The buyer wants me to ship out another or issue refund.

If I ship out another and the first one is lost, how do I claim the lost package with Amazon? I know if you buy the label from Amazon you are protected against lost packages but I have never had to use that benefit. Also, what happens if the first package eventually shows up? Then the buyer has 2 units and if he refuses to return it, what options do I have?

Has anybody else listed in Belgium and encountered language issues? I have listed in French and according to Amazon, users can choose French, Dutch or English. I have had a look and Amazon does a lousy translation on the title and then leaves the rest of the listing in the original language. Useless and excluding 60% of the country.

Has anybody else listed in Belgium and encountered language issues? I have listed in French and according to Amazon, users can choose French, Dutch or English. I have had a look and Amazon does a lousy translation on the title and then leaves the rest of the listing in the original language. Useless and excluding 60% of the country.

I am new to Amazon, but I am registered in the brand registry and I’m the only seller of my branded products. Usually my Featured Offer % is 100% but when an item goes out of stock it drops below 100%, I think because people look at the listing when it’s out of stock. I have one item that will be going out of stock in the next couple of days and I’m wondering what to do about this? If I close the listing then will people still be able to view the listing an cause my Featured Offer % to take a hit? Is that what I’m supposed to do? Thanks for any help you can give.

I am new to Amazon, but I am registered in the brand registry and I’m the only seller of my branded products. Usually my Featured Offer % is 100% but when an item goes out of stock it drops below 100%, I think because people look at the listing when it’s out of stock. I have one item that will be going out of stock in the next couple of days and I’m wondering what to do about this? If I close the listing then will people still be able to view the listing an cause my Featured Offer % to take a hit? Is that what I’m supposed to do? Thanks for any help you can give.