Hi all,

Tired of dealing with Amz customer support and decided to hire an agency/experts who can audit our listing, answer our questions etc. If you know a good agency/person who helped you, please, share their contact.

Hi all,

Tired of dealing with Amz customer support and decided to hire an agency/experts who can audit our listing, answer our questions etc. If you know a good agency/person who helped you, please, share their contact.

Hey AMZ bro’s and sisters:)

My niche is very competitive (nutraceuticals) and my product isn’t not irreplaceable/unique, so I created a listing 5 days ago and decided to start as an FBM vendor, thought it’s always good to fix the errors and work on the listing before/if we go FBA. The challenges I face : 1) Can’t find my product by the brand name + product name, which is unique : abcd bang caffeine (for example). 2) My ads get no impressions : tried all kinds of bidding and set cpc at x2 of the suggested bid. 3) We got Featured offer score 100% 4) Images, keywords, bullet points are all there.

Contacted amz seller support, ads support and keep getting some vague/generic responses.

Since the market is oversaturated, do all FBM listing get treated like this or there’s something we should look into?

Any advice would be greatly appreciated

Hey AMZ bro’s and sisters:)

My niche is very competitive (nutraceuticals) and my product isn’t not irreplaceable/unique, so I created a listing 5 days ago and decided to start as an FBM vendor, thought it’s always good to fix the errors and work on the listing before/if we go FBA. The challenges I face : 1) Can’t find my product by the brand name + product name, which is unique : abcd bang caffeine (for example). 2) My ads get no impressions : tried all kinds of bidding and set cpc at x2 of the suggested bid. 3) We got Featured offer score 100% 4) Images, keywords, bullet points are all there.

Contacted amz seller support, ads support and keep getting some vague/generic responses.

Since the market is oversaturated, do all FBM listing get treated like this or there’s something we should look into?

Any advice would be greatly appreciated

I’m a prospective seller. I found an item on amazon. I found the exact same item on alibaba at 20% the price using reverse image search. The product says “requires approval” even though the brand isn’t trademarked. I’m confused. I know I need an invoice but does the invoice have to say the “brand”’s name. It says “you need approval to sell BRAND in New, Used, Refurbished, Collectible conditions.”

What I basically want to know is that when I order from alibaba does it have to say the amazon brand’s name or can it just have my store name on it? Thanks

I’m a prospective seller. I found an item on amazon. I found the exact same item on alibaba at 20% the price using reverse image search. The product says “requires approval” even though the brand isn’t trademarked. I’m confused. I know I need an invoice but does the invoice have to say the “brand”’s name. It says “you need approval to sell BRAND in New, Used, Refurbished, Collectible conditions.”

What I basically want to know is that when I order from alibaba does it have to say the amazon brand’s name or can it just have my store name on it? Thanks

Hi everyone I started selling on Amazon almost 10 years ago then took a break in 2020(covid affected our supply chain) up until 2025 when we rebranded. I decided to start as FBM just to see what’s up, but having some issues :

1) We are brand registered, but can’t find our product unless it’s in quotes : “Brand ABCDE”. The brand name is unique. 2) Trying various ad campaigns : auto/manual targetting, dynamic bids etc, used higher bids than suggested(even $10/click) but still no impressions after 3 days, amazon support is useless : try increasing your bids, no way our bid was the issue. 3) We have 100% featured offer (former buy box)

So my question is, do we get to deal with all this BS because we are not FBA?

Hi everyone I started selling on Amazon almost 10 years ago then took a break in 2020(covid affected our supply chain) up until 2025 when we rebranded. I decided to start as FBM just to see what’s up, but having some issues :

1) We are brand registered, but can’t find our product unless it’s in quotes : “Brand ABCDE”. The brand name is unique. 2) Trying various ad campaigns : auto/manual targetting, dynamic bids etc, used higher bids than suggested(even $10/click) but still no impressions after 3 days, amazon support is useless : try increasing your bids, no way our bid was the issue. 3) We have 100% featured offer (former buy box)

So my question is, do we get to deal with all this BS because we are not FBA?

I used ads on amazon which I was supposed to pay off after a certain period. And I had a card already linked on my seller account for payments of such things. But then after that period I forgot to pay it off and my account was put on temporary hold until I paid the ad balance. So now I had no way to check it since the account was blocked everywhere other than the help section. The card I used never has money and I transfer money on it when I’m supposed to pay for something. I reached out to support to ask what my balance is and I’ve been taken on rounds yet they always try to deduct money from that account. I even told them they have to tell me my balance then I can add it to the account for them to deduct and nothing. They never sent a statement or anything for me to see what I owe but they usually send bank details, how am I supposed to know what to pay? Do they usually withhold that kind of information because I feel like they do.

I used ads on amazon which I was supposed to pay off after a certain period. And I had a card already linked on my seller account for payments of such things. But then after that period I forgot to pay it off and my account was put on temporary hold until I paid the ad balance. So now I had no way to check it since the account was blocked everywhere other than the help section. The card I used never has money and I transfer money on it when I’m supposed to pay for something. I reached out to support to ask what my balance is and I’ve been taken on rounds yet they always try to deduct money from that account. I even told them they have to tell me my balance then I can add it to the account for them to deduct and nothing. They never sent a statement or anything for me to see what I owe but they usually send bank details, how am I supposed to know what to pay? Do they usually withhold that kind of information because I feel like they do.