Okay so a customer reached out last night and said that the package says delivered but he cannot find the package. I looked up the tracking number and it says “Your item has been delivered to an agent and left with an individual at the address at 11:47 am on March 23, 2025 in MIAMI, FL 33166.”. The buyer messaged me 7 days after it was delivered claiming that they never received it and USPS has not responded to them. When I looked up the address it links it to a wearhouse with a business. I kindly responded providing all of the tracking information and mentioned that if it was delivered to a business that he as any employees if they have received a package.

What will happen if they do not find the package? Will I be forced to refund them there money? This is the first time I have come across this issue.

Okay so a customer reached out last night and said that the package says delivered but he cannot find the package. I looked up the tracking number and it says “Your item has been delivered to an agent and left with an individual at the address at 11:47 am on March 23, 2025 in MIAMI, FL 33166.”. The buyer messaged me 7 days after it was delivered claiming that they never received it and USPS has not responded to them. When I looked up the address it links it to a wearhouse with a business. I kindly responded providing all of the tracking information and mentioned that if it was delivered to a business that he as any employees if they have received a package.

What will happen if they do not find the package? Will I be forced to refund them there money? This is the first time I have come across this issue.

Would it be better to show 20 units or have 100+ , I refresh inventory daily and show 20 units purposely to increase impulse purchases. I have 1000’s of units on hand. I used to show 10-12 and once I started showing 20 my sales went up 30%. Should I show 100+? How does this work?

Would it be better to show 20 units or have 100+ , I refresh inventory daily and show 20 units purposely to increase impulse purchases. I have 1000’s of units on hand. I used to show 10-12 and once I started showing 20 my sales went up 30%. Should I show 100+? How does this work?

I’m analyzing the “search term” keyword report in my Amazon advertising account and many of the keywords are actual ASINs (?)

What does this mean exactly? How should I action on this?

Any help is appreciated!

I’m analyzing the “search term” keyword report in my Amazon advertising account and many of the keywords are actual ASINs (?)

What does this mean exactly? How should I action on this?

Any help is appreciated!

So I been getting several returns for electronics i sell. Usually they are remorse purchases and claim the item is still brand new and sealed

Does amazon actually break perfectly good sealed items to inspect a return? I don’t want that happening as then now the item wouldn’t be brand new sealed anymore and it would be like new condition.

So I been getting several returns for electronics i sell. Usually they are remorse purchases and claim the item is still brand new and sealed

Does amazon actually break perfectly good sealed items to inspect a return? I don’t want that happening as then now the item wouldn’t be brand new sealed anymore and it would be like new condition.

What details are required in this scenario where Manufacturers contact information is required for Amazon listing? Should we provide brand contact information or actual manufacturer info overseas?

What details are required in this scenario where Manufacturers contact information is required for Amazon listing? Should we provide brand contact information or actual manufacturer info overseas?