Buyer claimed item was not delivered but tracking shows it was
Hi, I sell low priced items under $10 that are flat and can be shipped in a regular envelope via first class mail. To keep costs down, I purchase letter tracking (via Pitney Bowes tracking) so at least I can watch these envelopes go through the USPS system. It’s not the same as tracking on a package but it’s close. Today I had a customer claim he didn’t get the envelope but the Lettermail tracking has it marked as delivered. Amazon issued a refund anyway. I would like to appeal this. Have any of you had this situation happen before and do you know if Amazon would protect a buyer who bought letter tracking outside of their platform? To my knowledge, you can’t buy this tracking via Amazon.
submitted by /u/sptembergurl
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Employee purchasing the business. What happens to our account?
I am the only employee for a small business and I am in talks to purchase our company as the owners wish to retire.
We currently sell on Amazon, both FBM and FBA.
The name of the company would stay the same, but the LLC would change from a partnership (the husband and wife who are looking to retire) to just myself and I know this would generate a new EIN number and change the name associated with the business.
The address of the business would also change, though it would still be within the same state.
Is it possible to keep the existing Amazon account, or would I have to start over?
submitted by /u/FromLurker2Poster
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Employee purchasing the business. What happens to our account?
I am the only employee for a small business and I am in talks to purchase our company as the owners wish to retire.
We currently sell on Amazon, both FBM and FBA.
The name of the company would stay the same, but the LLC would change from a partnership (the husband and wife who are looking to retire) to just myself and I know this would generate a new EIN number and change the name associated with the business.
The address of the business would also change, though it would still be within the same state.
Is it possible to keep the existing Amazon account, or would I have to start over?
submitted by /u/FromLurker2Poster
[link] [comments]
OTDR Badge has Disappeared
I didn’t have SSA or AHT enabled yet I got the OTDR badge on my shipping options(to suggest using SSA and AHT). I also noticed my OTDR metrics dip below 90% so I looked and the items shipped that had OTDR were still counted as late.
After researching I find that I have to have SSA and AHT enabled for the orders showing OTDR to NOT count against metrics.
So I enable both and then the OTDR badge disappears completely under my shipping options.
It is enabled for standard shipping and yet no badge., Only Claims Protection badge shows.
submitted by /u/thenichethinktank
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OTDR Badge has Disappeared
I didn’t have SSA or AHT enabled yet I got the OTDR badge on my shipping options(to suggest using SSA and AHT). I also noticed my OTDR metrics dip below 90% so I looked and the items shipped that had OTDR were still counted as late.
After researching I find that I have to have SSA and AHT enabled for the orders showing OTDR to NOT count against metrics.
So I enable both and then the OTDR badge disappears completely under my shipping options.
It is enabled for standard shipping and yet no badge., Only Claims Protection badge shows.
submitted by /u/thenichethinktank
[link] [comments]
Tariffs Are Reshaping Amazon—Here’s Why White Labeling Is 2025’s Smartest Move
With Chinese sellers retreating from the U.S. market, white label sellers are stepping into the spotlight. If you’ve ever struggled to stand out or compete on price, 2025 is the most strategic moment to pivot and profit.
Tariffs have returned to the spotlight in 2025—and they’re hitting harder than ever. With the U.S. hiking import tariffs on Chinese goods to a jaw-dropping 125%, many Chinese Amazon sellers are facing a tough choice: raise prices or exit the U.S. market altogether.
This sudden shift is creating a ripple effect across Amazon’s marketplace. But for U.S.-based sellers, particularly those in white labeling or private labeling, it’s also unlocking an unexpected window of opportunity.
So… what does this mean for you?
Let’s break it down.
Chinese Sellers Are Pulling Back. Here’s What That Means.
As of April 2025, multiple reports have confirmed that Chinese Amazon sellers are scaling back operations or exiting the U.S. due to soaring tariffs and increased scrutiny. This comes on the heels of additional supply chain disruptions and retaliatory trade moves by China.
- Less hyper-aggressive pricing
- Fewer “race-to-the-bottom” sellers in certain categories
- More open space for sellers who understand branding and customer experience
This isn’t a minor policy change. It’s a seismic reset of your competitive landscape.
If you’ve ever felt like you were priced out of your own category, this might be your moment to regain margin, visibility, and control.
Read more about how these tariff changes are impacting sellers in our top blog: Amazon Tariffs 2025: What Sellers Need to Know
White Labeling: The Right Strategy at the Right Time
White labeling allows you to sell existing manufactured products under your own brand. Unlike reselling or dropshipping, white labeling gives you more control over pricing, branding, and customer loyalty—without the complexity of full-scale product development.
With fewer low-cost sellers dominating the Buy Box, U.S.-based white label brands now have a real shot at capturing market share.
Why White Labeling Works in 2025:
- Faster product launches compared to custom manufacturing
- Lower upfront investment than private labeling
- Full brand ownership to build customer loyalty
- Easier to scale with Amazon FBA, Seller Fulfilled Prime, or hybrid models
Bonus Tip:
If you’re attending the White Label World Expo this October, it’s a perfect opportunity to connect with manufacturers, learn market trends, and build sourcing relationships.
How Seller Labs Helps You Scale Smarter
Whether you’re exploring white labeling for the first time or doubling down to seize the current momentum, you need tools that give you visibility, automation, and control.
Here’s how Seller Labs helps sellers thrive:
Smarter Inventory Management
Avoid overstock penalties and stockouts with our Restock App, built to give you demand-driven restocking recommendations—so you never miss a sale or tie up too much capital.
Data-Driven Advertising
With fewer sellers in your niche, ad performance becomes a major lever. Our Ad Genius helps you optimize your Amazon PPC with keyword suggestions, dayparting strategies, and real-time insights.
Automate Reviews & Boost Conversion
Use Seller Labs’ Feedback Genius to build trust with reviews and seller feedback—key for building momentum as a new white label brand.
Real Talk: Selling Smarter > Selling More
With Chinese sellers exiting, ad CPCs may dip, Buy Boxes may rotate more, and underserved niches could suddenly become viable.
But this moment is temporary.
The sellers who win in 2025 will be those who act fast, invest in brand control, and optimize their back-end with real data.
Ready to Make the Most of This Market Shift?
Whether you’re launching your first white label product or scaling up to reclaim market share, Seller Labs is here to help you move faster and sell smarter.
The post Tariffs Are Reshaping Amazon—Here’s Why White Labeling Is 2025’s Smartest Move appeared first on Seller Labs: Amazon Seller Software and Platform.
Influencer platforms geared towards Amazon Sellers?
Hi – does anyone know of any self service influencer marketing platforms that are geared toward Amazon sellers? I have been doing PPC but heard influencers can be much cheaper! Thanks in advance!
submitted by /u/Mysterious-Age-4850
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Influencer platforms geared towards Amazon Sellers?
Hi – does anyone know of any self service influencer marketing platforms that are geared toward Amazon sellers? I have been doing PPC but heard influencers can be much cheaper! Thanks in advance!
submitted by /u/Mysterious-Age-4850
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Getting denied for seller approval
Can any anyone- please anyone explain what worked for them to get approval in a category? Do I need to get approval for e dry single dropshipping product- or simply just get one approval?
submitted by /u/This-Pay-9879
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Getting denied for seller approval
Can any anyone- please anyone explain what worked for them to get approval in a category? Do I need to get approval for e dry single dropshipping product- or simply just get one approval?
submitted by /u/This-Pay-9879
[link] [comments]
