I created an amazon seller account the other day and it said invalid charge method, i had already done the £1 auth in europe and havent got that money back, immediately i tried to downgrade and close the account it seems neither worked as today ive been billed £30 im guessing for professional. This is a nightmare and i just want out…

I created an amazon seller account the other day and it said invalid charge method, i had already done the £1 auth in europe and havent got that money back, immediately i tried to downgrade and close the account it seems neither worked as today ive been billed £30 im guessing for professional. This is a nightmare and i just want out…

Buyer returned nothing in box. Lost initial claim but was granted appeal and the return shipping fee only. Does Amazon not credit you ever for the item?

I provided photo and video evidence in the appeal that nothing was there.

Buyer returned nothing in box. Lost initial claim but was granted appeal and the return shipping fee only. Does Amazon not credit you ever for the item?

I provided photo and video evidence in the appeal that nothing was there.

Hi all,

Not me, but a close friend has started a coffee brand. Brand has been setup via Brand Registry, he has gotten approval to sell his brand (via Selling Applications) etc

He got his listing up and running, but a day later it all got moved to inactive because he hadn’t gotten approval to sell in the “Grocery & Gourmet Foods Category”. Fair enough.

Amazon usually asks you to send images of product. He also submitted some compliance docs (Certificate of Safety, Manufacturer BRCGS etc).

He keeps being auto declined for the category. As in he submits the application and 30secs later it’s declined. This happens constantly regardless of what he says back (he responded on the case “why?” And they immediately declined)

When asking seller support, they said the category is “temporarily closed”

Anyone any experience of this? My gut is it’s a BS cop out as I have never heard of it, but what do you guys think?

Hi all,

Not me, but a close friend has started a coffee brand. Brand has been setup via Brand Registry, he has gotten approval to sell his brand (via Selling Applications) etc

He got his listing up and running, but a day later it all got moved to inactive because he hadn’t gotten approval to sell in the “Grocery & Gourmet Foods Category”. Fair enough.

Amazon usually asks you to send images of product. He also submitted some compliance docs (Certificate of Safety, Manufacturer BRCGS etc).

He keeps being auto declined for the category. As in he submits the application and 30secs later it’s declined. This happens constantly regardless of what he says back (he responded on the case “why?” And they immediately declined)

When asking seller support, they said the category is “temporarily closed”

Anyone any experience of this? My gut is it’s a BS cop out as I have never heard of it, but what do you guys think?

After initiating a Seller Fulfilled return, if the buyer doesn’t send the item back, I understand that I am not charged for issuing a refund. However, what happens to the return label? Is the cost automatically refunded if it remains unused, or do I need to request a refund for it? I have assumed that I am not charged for the generated return label when the buyer does not ship the item back—can you confirm if that is correct? The Amazon return process, from a sellers perspective, is incredibly frustrating and difficult to navigate.

After initiating a Seller Fulfilled return, if the buyer doesn’t send the item back, I understand that I am not charged for issuing a refund. However, what happens to the return label? Is the cost automatically refunded if it remains unused, or do I need to request a refund for it? I have assumed that I am not charged for the generated return label when the buyer does not ship the item back—can you confirm if that is correct? The Amazon return process, from a sellers perspective, is incredibly frustrating and difficult to navigate.

I always buy my shipping from Amazon,I sell 1 product average price is $205. Lately I have had a rash buyers not getting their shipment or it’s late they want a refund. I believe the procedure is I wait for Amazon to refund the buyer then I can file a claim if AMZ chooses to stiff me . I ALWAYS ship on time . How and when do I know if AMZ is going to cover the cost. ? Where do I find documentation of the transaction. T

Any idea on what gonna happen in next 2 years.