Changes to the small and light program.
I read it is called something else now. Does the new program allow you to bag the small items into one bag and just put one label on the outside of the bag?
submitted by /u/Tammera4u
[link] [comments]
Changes to the small and light program.
I read it is called something else now. Does the new program allow you to bag the small items into one bag and just put one label on the outside of the bag?
submitted by /u/Tammera4u
[link] [comments]
Seller requesting a refund before returning item
I sell books on amazon I list a flat price and out of that I pay for media mail shipping, a customer requested expedited shipping which I honestly didn’t catch but for me to pay extra for that would be customer would be getting book for free.
Because customer complained book would not arrive on time, I send her prepaid shipping label to return the book when she receives it.
I suspect if I refund her money she will just keep the book.
Is it worth it or should I just refund her and chalk it up to a Karen tax?
Now Amazon says I’m
submitted by /u/happymomRN
[link] [comments]
can’t find my items that I uploaded to sell
I just signed p and got approved to sell on amazon. my items got listed from prinitfy but how do I find my items on amazon like a landing page with them all listed by this seller? I can’t find them when I search and I can’t find them when I type in my company name.
submitted by /u/rockyredp
[link] [comments]
can’t find my items that I uploaded to sell
I just signed p and got approved to sell on amazon. my items got listed from prinitfy but how do I find my items on amazon like a landing page with them all listed by this seller? I can’t find them when I search and I can’t find them when I type in my company name.
submitted by /u/rockyredp
[link] [comments]
Seller requesting a refund before returning item
I sell books on amazon I list a flat price and out of that I pay for media mail shipping, a customer requested expedited shipping which I honestly didn’t catch but for me to pay extra for that would be customer would be getting book for free.
Because customer complained book would not arrive on time, I send her prepaid shipping label to return the book when she receives it.
I suspect if I refund her money she will just keep the book.
Is it worth it or should I just refund her and chalk it up to a Karen tax?
Now Amazon says I’m
submitted by /u/happymomRN
[link] [comments]
Help with Returns – Too Many Parcels Coming Back
Hey everyone,
I run an Amazon FBA business and have an automation set up to process orders. The issue is that I sometimes end up with multiple parcels being returned to me. These are items I originally sent to the warehouse but now want to replace with another product because they’re not selling as expected.
My questions:
-
What’s the best way to handle these returns efficiently?
-
Are there any tricks to minimizing the costs of removing and restocking items?
-
Would it be better to liquidate through Amazon, or should I try to resell them elsewhere?
Would love to hear how other sellers handle this!
submitted by /u/gianiisvat
[link] [comments]
Help with Returns – Too Many Parcels Coming Back
Hey everyone,
I run an Amazon FBA business and have an automation set up to process orders. The issue is that I sometimes end up with multiple parcels being returned to me. These are items I originally sent to the warehouse but now want to replace with another product because they’re not selling as expected.
My questions:
-
What’s the best way to handle these returns efficiently?
-
Are there any tricks to minimizing the costs of removing and restocking items?
-
Would it be better to liquidate through Amazon, or should I try to resell them elsewhere?
Would love to hear how other sellers handle this!
submitted by /u/gianiisvat
[link] [comments]
OTDR Protected Order did not have OTDR protection
We shipped an order FBM, SSA enabled shipping template, we shipped using “Amazon Buy Shipping”, selected an OTDR shipping method, and we shipped on time. The order has the “OTDR Protected” badge on it.
The shipment had a delivery delay. This dinged our metrics. I opened a case to have the “ding” removed. The response was that we didn’t have ‘Automatic Handling Time'(AHT) enabled. AHT has to do with shipping on time (which we did). OTDR has to do with protecting against shipping carrier issues (weather delay, late delivery, etc). Am I missing something? I know I can just enable AHT, but that’s not the point…
The reply from Amazon support copy/paste:
“Please note, you need to use all three of Amazon’s automated promise and order fulfillment tools that include Automated Handling Time (AHT), Shipping Settings Automation (SSA), and purchase an “OTDR Protected” shipping label through Amazon Buy Shipping to ship a package, then the OTDR metric will not be impacted by late deliveries.”
submitted by /u/aj3u
[link] [comments]
OTDR Protected Order did not have OTDR protection
We shipped an order FBM, SSA enabled shipping template, we shipped using “Amazon Buy Shipping”, selected an OTDR shipping method, and we shipped on time. The order has the “OTDR Protected” badge on it.
The shipment had a delivery delay. This dinged our metrics. I opened a case to have the “ding” removed. The response was that we didn’t have ‘Automatic Handling Time'(AHT) enabled. AHT has to do with shipping on time (which we did). OTDR has to do with protecting against shipping carrier issues (weather delay, late delivery, etc). Am I missing something? I know I can just enable AHT, but that’s not the point…
The reply from Amazon support copy/paste:
“Please note, you need to use all three of Amazon’s automated promise and order fulfillment tools that include Automated Handling Time (AHT), Shipping Settings Automation (SSA), and purchase an “OTDR Protected” shipping label through Amazon Buy Shipping to ship a package, then the OTDR metric will not be impacted by late deliveries.”
submitted by /u/aj3u
[link] [comments]