Hi all, I am enrolled in the Amazon Custom program and trying to create the “Base ASIN” as instructed by Amazon.

When I go to create the Base ASIN, it is asking me to input a UPC code, but how is this possible?
Wouldn’t the base ASIN act as a Parent ASIN? And Parent ASINs do not need a UPC code

Would I need to use a UPC just to create the base ASIN (almost like a dummy UPC)?

Thanks in advance

How’s everyone doing with selling VHS tapes on Amazon? I’ve had some luck and was curious about others’ experiences. Amazon has been a solid platform for DVDs and CDs for me—anyone else having success with these types of items?

How’s everyone doing with selling VHS tapes on Amazon? I’ve had some luck and was curious about others’ experiences. Amazon has been a solid platform for DVDs and CDs for me—anyone else having success with these types of items?

Hi all,

After struggling with how to resolve this issue, and lots of research, I come to you for help.

Our customers sometimes request replacements, and oftentimes, the reason is that they need a different size, or something else which would be better suited by a return.

The customer did not mail the item back yet (the tracking number shows that the label was created, nothing else), but the replacement order was created and the ship by date is today.

I’ve seen in various forums that sellers request the customer initiate a return instead of a replacement, but how is that possible when you have 1 day to ship the replacement out, and most customers don’t answer Amazon emails?

Am I missing something?

It would be great if there was a way to turn off replacement requests altogether, but that does not appear to be an option.

Thanks in advance to any guidance provided here.

Hi all,

After struggling with how to resolve this issue, and lots of research, I come to you for help.

Our customers sometimes request replacements, and oftentimes, the reason is that they need a different size, or something else which would be better suited by a return.

The customer did not mail the item back yet (the tracking number shows that the label was created, nothing else), but the replacement order was created and the ship by date is today.

I’ve seen in various forums that sellers request the customer initiate a return instead of a replacement, but how is that possible when you have 1 day to ship the replacement out, and most customers don’t answer Amazon emails?

Am I missing something?

It would be great if there was a way to turn off replacement requests altogether, but that does not appear to be an option.

Thanks in advance to any guidance provided here.

We had an employee leave our company who was the primary admin for Amazon Seller and Amazon Ads. Because she set up multi-factor authentication with a number that no longer exists, we can’t log in to the account.

I have been trying to get Amazon support to give me full admin access for months. We just keep going in circles. Now our company is changing credit card providers and I desperately need to get admin access so I can change the billing.

Anyone out there have this problem? Anyone have any ideas?

Hi everybody new to this community. I’ve been selling on Amazon for about 10 years now and had problems with sellers trying to steal my brand.

I am reselling parts from a local manufacturer through an exclusive contract to sell on Amazon

I was able to branded as my own before Amazon changed the rules We never got a trademark and the manufacturer never got a trademark even though they’ve been in business since 1965

A seller, which I think is based in India, suddenly claimed ownership of these products, even though they have nothing to do with them and gated them . The same company did the same thing a couple years ago and were able to reverse it. Our manufacturer’s name is actually on the product. I complain to Amazon and they refuse to do anything saying that the company that gated the products own the trademark even though they don’t.

Can I send a cease and desist to amazon for fraudulent branding? We are in the middle of getting a trademark now, but it’s gonna take some time.

How do companies get the brand stuff even though it’s not theirs I don’t understand how this happens.

Thanks in advance

Hi everybody new to this community. I’ve been selling on Amazon for about 10 years now and had problems with sellers trying to steal my brand.

I am reselling parts from a local manufacturer through an exclusive contract to sell on Amazon

I was able to branded as my own before Amazon changed the rules We never got a trademark and the manufacturer never got a trademark even though they’ve been in business since 1965

A seller, which I think is based in India, suddenly claimed ownership of these products, even though they have nothing to do with them and gated them . The same company did the same thing a couple years ago and were able to reverse it. Our manufacturer’s name is actually on the product. I complain to Amazon and they refuse to do anything saying that the company that gated the products own the trademark even though they don’t.

Can I send a cease and desist to amazon for fraudulent branding? We are in the middle of getting a trademark now, but it’s gonna take some time.

How do companies get the brand stuff even though it’s not theirs I don’t understand how this happens.

Thanks in advance

They have their 50% off already marked clearance. Shoes, toys, national brand clothing, EVERYTHING! An example I saw today: Under Armour shoes marked to $44. They are an extra half off, so you’re only $22.

I’m an employee but we really want to get rid of the clearance and I can guarantee you can make a profit off this stuff

They have their 50% off already marked clearance. Shoes, toys, national brand clothing, EVERYTHING! An example I saw today: Under Armour shoes marked to $44. They are an extra half off, so you’re only $22.

I’m an employee but we really want to get rid of the clearance and I can guarantee you can make a profit off this stuff