Hi everyone, I’m getting some FBM returns where customers either send back an empty box or return the wrong quantity (e.g., ordered 3 units, returned 2). I filed SAFE-T claims with photos, packing evidence, and clear explanations, but Amazon denied them with the generic...

I’ve only sold a few things. I remember when browsing the site, if you were viewing a product, there’d be an option for “sell yours here” and you could list your item, and just ship it to amazon and when someone bought it they’d send it off. I...

We have like 60+ listings that need compliance documents out of nowhere, and we have all the lab paperwork (from an Amazon approved lab) and there is nowhere to upload the documents anywhere in the account. Support is completely useless and keeps telling me to go through...

We have like 60+ listings that need compliance documents out of nowhere, and we have all the lab paperwork (from an Amazon approved lab) and there is nowhere to upload the documents anywhere in the account. Support is completely useless and keeps telling me to go through...

Anybody ever gotten a Vorys letter? The one I got is just making the “unauthorized seller” claim. I’ve gotten plenty of Cease & Desist letters from brands and I usually toss them, but Vorys is a law firm representing this brand. Seen mixed answers online and wondering...

Anybody ever gotten a Vorys letter? The one I got is just making the “unauthorized seller” claim. I’ve gotten plenty of Cease & Desist letters from brands and I usually toss them, but Vorys is a law firm representing this brand. Seen mixed answers online and wondering...

Audio version above. Video version below If your AI-generated Amazon images look “technically perfect” but still don’t convert, you’re not alone, and you’re not missing more prompts. In this AIM (AI Monthly) session, our Amazon creatives expert guest breaks down the real...

We opened a Seller Central Account in addition to a 1P account and listed a completely new product on Seller Central ONLY. The listings are being taken down, stating we need to submit selling application, despite being a brand representative. Is this Amazon’s way of...

We opened a Seller Central Account in addition to a 1P account and listed a completely new product on Seller Central ONLY. The listings are being taken down, stating we need to submit selling application, despite being a brand representative. Is this Amazon’s way of...

I finally sat down to do a deep dive into my Nov-Jan numbers and the reality is a lot uglier than I thought. Even though we had $4.3k in PPC sales, my Net P&L was -$932. Looking at the “Hard Numbers” table I built, a few things stand out that I think other...