Suspended FBA Account
My Amazon FBA account was suspended in November 2023 due to ID verification issue. In that time I have made several times providing all the relevant ID documents (triple checked that these are correct) and also a POA.
At first Amazon would respond saying they do not have...
Suspended FBA Account
My Amazon FBA account was suspended in November 2023 due to ID verification issue. In that time I have made several times providing all the relevant ID documents (triple checked that these are correct) and also a POA.
At first Amazon would respond saying they do not have...
Amazon shipping lost item
Hi
I shipped on time with Amazon Shipping Service (amazon own shipping) but it has not delivered in 2 weeks and customer got the refund. So do i have to file Safe-T or claim with amazon shipping Services. I doubt if amazon shipping will start investigate and if they found...
Amazon shipping lost item
Hi
I shipped on time with Amazon Shipping Service (amazon own shipping) but it has not delivered in 2 weeks and customer got the refund. So do i have to file Safe-T or claim with amazon shipping Services. I doubt if amazon shipping will start investigate and if they found...
Downgrade refund
I signed up for an individual account on Amazon and somehow got upgraded to professional. I immediately downgraded account. In my balance it looks like I got a refund but never got the money. I have contacted them more 10 times they just deny my request by saying I have...
Life after Amazon
I can feel the end coming. Margins are getting smaller, debt is going up trying to remain afloat and my vision towards people is turning toxic. It’s time to move on.
But I’ve been at this over 15 years, and the last 5 years this has been my only job so now what?...
Downgrade refund
I signed up for an individual account on Amazon and somehow got upgraded to professional. I immediately downgraded account. In my balance it looks like I got a refund but never got the money. I have contacted them more 10 times they just deny my request by saying I have...
Lego reselling question
Has anyone in this group received a legal letter from Vorys for reselling LEGO products on Amazon? I received one today. I mostly sell brand new and retired products on Amazon, all legitimate and bought from an authorized reseller. I have all the purchase receipts. Any...
Customer no longer has original payment method and has requested alternative refund
I have a customer who wants to return an item but cannot receive refunds on their original payment method.
They called into Amazon and the Amazon rep in the message told us to send a check, not doing that.
Has anyone dealt with this before? We are merchant fulfilled....
Lego reselling question
Has anyone in this group received a legal letter from Vorys for reselling LEGO products on Amazon? I received one today. I mostly sell brand new and retired products on Amazon, all legitimate and bought from an authorized reseller. I have all the purchase receipts. Any...