Hey sellers, Quick one – how do you guys manage customer messages effectively? Any secret strategies? Also, curious if anyone has explored AI support tools. Yay or nay? Thanks a bunch! submitted by /u/Ok_Understanding22

Hey sellers, Quick one – how do you guys manage customer messages effectively? Any secret strategies? Also, curious if anyone has explored AI support tools. Yay or nay? Thanks a bunch! submitted by /u/Ok_Understanding22

As the title states. Each account has 2 – 6 orders, all ordered on the same day to different addresses, for the same ASIN, all refunded a few days later. What is going on? I thought they may have been dropshipping, and then doing a refund scam (saying amazon package...

Long story short, I had over a $1000 of inventory lost for months and months with Amazon FBA. After numerous discussions and talks with associates, sending proof of purchase, etc, they finall reimbursed me back in August. It’s now January 31st and I noticed the exact...

Long story short, I had over a $1000 of inventory lost for months and months with Amazon FBA. After numerous discussions and talks with associates, sending proof of purchase, etc, they finall reimbursed me back in August. It’s now January 31st and I noticed the exact...

When I search up my products on my own Amazon business account, it shows that my products have buy box in almost every listing. However, when I search the same item on my phone using a different Amazon account, I barely have any buy box. Why is this the case? How do I fix...

When I search up my products on my own Amazon business account, it shows that my products have buy box in almost every listing. However, when I search the same item on my phone using a different Amazon account, I barely have any buy box. Why is this the case? How do I fix...

Looking for insight on a couple of issues. We have sold products in the $10 range for 8 years via FBM. Recently, the Chinese sellers have moved into our industry and just dominate first page search results. Almost all of their products are Prime. While we used to always...

Looking for insight on a couple of issues. We have sold products in the $10 range for 8 years via FBM. Recently, the Chinese sellers have moved into our industry and just dominate first page search results. Almost all of their products are Prime. While we used to always...

Hey there! I’m selling my book on Amazon (not published by them, just selling the physical copies I have), but it doesn’t appear on searches in the platform neither by searching its name or by searching its ASIN code. The link to the product works and is...