Seeking Guidance on Listing At Risk of Removal
Fairly new seller on Amazon. I received a notice stating that my listing is at risk of removal due to the item being identified as claiming to be a treatment, cure, or related to diabetes. The unique aspect of this situation is that I observed several other sellers offering...
Seeking Advice on Amazon Policy Compliance
I’ve recently encountered a situation where I received two different policy compliance notifications from Amazon within a span of six months. I am committed to maintaining a compliant and successful seller account, and I’m curious about the general consensus on...
Buyer claimed box was stolen
The buyer claimed they had video of the box stolen from their porch and wanted a refund. I told them to enter a claim with Amazon and file a police report if they had video evidence. They filed A-Z and Amazon refunded them but deducted it from my account. I shipped FBM and...
Buyer claimed box was stolen
The buyer claimed they had video of the box stolen from their porch and wanted a refund. I told them to enter a claim with Amazon and file a police report if they had video evidence. They filed A-Z and Amazon refunded them but deducted it from my account. I shipped FBM and...
UK based but seller account says registration still pending?
I am based in the UK and have set up a new seller account for my business. However, I am registered and verified for US, Canada and Mexico marketplace’s and not the UK. The Uk marketplace says registration still pending, when I click this it says “unable to verify card...
UK based but seller account says registration still pending?
I am based in the UK and have set up a new seller account for my business. However, I am registered and verified for US, Canada and Mexico marketplace’s and not the UK. The Uk marketplace says registration still pending, when I click this it says “unable to verify card...
Product Authenticity issue and amazon support has been bad
Hello everyone, I’ve been facing a challenging situation that’s been quite frustrating with Amazon’s Customer Care department. About a month ago, I received brand approval for a product from my supplier and began selling it on Amazon. However, a few days...
Product Authenticity issue and amazon support has been bad
Hello everyone, I’ve been facing a challenging situation that’s been quite frustrating with Amazon’s Customer Care department. About a month ago, I received brand approval for a product from my supplier and began selling it on Amazon. However, a few days...
Can’t access my account
Been trying for months to get my account back. My account is about 10 years old, I’ve done tons of sales but I no longer have access to my old phone number. I got my email back(hadn’t used it in years). I went through the recovery process and I had 2 step verification on....
Can’t access my account
Been trying for months to get my account back. My account is about 10 years old, I’ve done tons of sales but I no longer have access to my old phone number. I got my email back(hadn’t used it in years). I went through the recovery process and I had 2 step verification on....