Amazon double standards with main images?

Has anyone else found that Amazon has what appears to be double standards regarding the rules for main images?

We have a cleaning product that has the same imagery as the others listed. Packaging + cleaning solution + brush + cloth (all together in the photo

We’ve lodged tickets with support, but it seems to fall on deaf ears.

Normally, I would just not include the packaging, but it’s what sets our product apart. And given that every other sneaker cleaning brand can use its packaging in the main image, why can’t we?

My question is – How do you get around what appears to be double standards with their feature or main image rules?