Amazon sellers PSA on shipping

4/2025 Amazon Seller here. I will never ship through Amazon using their choices again. I sent a 20oz pkg in a small box. They charged me $98.00, pulling more money out of my acct stating the carrier rated the pkg at 81# and much bigger dimensions, even thought the delivery picture shows a very small box. I contacted Amazon, they told me I had to contact the carrier and deal with the carrier myself. The carrier cannot help me without the invoice# and company info on the bill. So I am having to go back to Amazon asking for that info.

So for a $20 item i lost a lot of $$ and time having to go back and forth. I already had a USPS and UPS/FedEx accts set up for my business. So going forward i am dealing with the carriers directly buying labels to ship, as Amazon is not willing to help, even thou they are the middle man in the shipping. So beware sellers, if you have issues with lost or damage, you can still deal with the carrier directly and don’t need Amazon for that. They are making extra money off the sellers.