Amazon switched my account status to dormant, which means I could no longer sell, and they still billed me the monthly professional service fee for the months my account was temporarily deactivated.. they are saying this is fair..

Amazon is refusing to issue refund for professional service fees which is roughly $100 per month for 2 months in which my account status was temporarily switched to Dormant/Inactive.

The support staff managing my ticket keeps giving me the run around with various reasons, including answers not even related to my case/question.

Their rationale was “you are being charged for these months because you subscribed to the service”

I’m being billed for services that I could not utilize even if I wanted to, since they changed my account status to dormant. I would really like to escalate this since the support staff is not being helpful at all.

Does anyone else think they’re within their rights to bill for services I could not utilize since my account was deactivated by them?