Can’t Upload Compliance Anywhere
We have like 60+ listings that need compliance documents out of nowhere, and we have all the lab paperwork (from an Amazon approved lab) and there is nowhere to upload the documents anywhere in the account.
Support is completely useless and keeps telling me to go through Account Health. If I go to Account Health and click Submit, it prompts either “Verify Your Product (which is basically request a quote for the documents)” or “Appeal.” Appeal prompts you to explain why you don’t need documents. Those are the only two options. We have the documents.
Under “Manage My Compliance,” there’s nothing. No button or anything. I’ve tried multiple browsers, devices, etc. Does anybody know how to solve this? Support won’t do anything at all to help, as usual.
Thanks
submitted by /u/midnightcanopy
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