Category Temporarily Closed

Hi all,

Not me, but a close friend has started a coffee brand. Brand has been setup via Brand Registry, he has gotten approval to sell his brand (via Selling Applications) etc

He got his listing up and running, but a day later it all got moved to inactive because he hadn’t gotten approval to sell in the “Grocery & Gourmet Foods Category”. Fair enough.

Amazon usually asks you to send images of product. He also submitted some compliance docs (Certificate of Safety, Manufacturer BRCGS etc).

He keeps being auto declined for the category. As in he submits the application and 30secs later it’s declined. This happens constantly regardless of what he says back (he responded on the case “why?” And they immediately declined)

When asking seller support, they said the category is “temporarily closed”

Anyone any experience of this? My gut is it’s a BS cop out as I have never heard of it, but what do you guys think?