FBM – Partial Refund or Restocking Fee
A shipment was returned to me because the package was undeliverable. Apparently the customer does not have a mailbox. I have reached out to the customer, but they have not responded for days.
I have now received the item back and want to refund the customer less my original shipping cost. How do I handle this? None of the partial refund options match my issue and I want to refund greater than 50% of the order?
submitted by /u/j3Dh
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