Fraudulent orders rate in your industry

Hello fellow sellers,

I recently started selling as an FBM seller but will soon be switching to FBA. Despite a low volume of sales, I’m seeing a higher-than-usual number of fraud claims—especially compared to platforms like Etsy or my own website. I am selling premium incense.

I’m wondering if you could share the percentage of fraudulent orders you typically experience in your industry, and whether you account for this data in your business model.

I’m also curious: do you even bother fighting for your money with Amazon? It often feels like Amazon always sides with the scammer.

Thank you!