Help! No Help In Over A Year

This may be long I apologize. So, over a year ago I made a seller account and was accepted with no problem. Somehow I accidentally deleted my account because I accidentally made a professional account when I meant to create an individual seller account. I was completely unaware you could downgrade to individual and be refunded so I quickly deleted the account not realizing the mistake I made. I tried getting into seller support but I’m not allowed to access anything at all with that account. I googled and saw a bunch of people saying to create a new account with a brand new email so I did that, sent all my verifications that got accepted no problem previously and was rejected. I then contacted seller support and explained my problem they said they couldn’t help with my original account, I would have to contact support through that account. I tried explaining that I wasn’t able to even access seller support through my original account because they say that account is now terminated. I was advised to create a new seller account with a new email, I explained “that’s what I just did with the account I’m talking to you on and I was rejected.” They said there’s nothing they can do since I was rejected and to proceed with creating a new account with a new email. So I did that… again, sent my verifications and was rejected I then contacted support through that account and was told the same thing and to proceed to create a new account with a new email. I said this is the same thing that just happened I was just advised to create a new account with a new email so since I was running in circles I asked for a number I could call to receive help and they said only professional accounts can do that. I don’t understand what I’m supposed to do I’m just running in circles how many accounts and new emails do they expect me to create just to be rejected??