I can’t Buy Shipping in Canada and Amazon Support does not do anything about it

Hello all,

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I keep getting this error when I enter my parcel details in the Buy Shipping Page
“Based on your inputs or preferences, there are no shipping services currently eligible for your order. Check that your weight, dimensions, ship date, and carrier preferences are accurate.
To see why shipping services were ineligible, please click on the link below.”

When I click the link below it says “Canada Post Canada Post Priority Courier
Not a preferred carrier, per your carrier prioritization on <a href=”/sbr/buyShippingPreferences?ref_=bem_bsp_cebcpe”>’Buy Shipping preferences'</a>.”

and When I go to Career Prioritization page I can see Canada Post is my #1 prioritized Shipping preference.

Is there someone else having this issue? I have seen some people struggling with this but not many. I was wondering if someone can help me out.

Thanks