I need help, my account is blocked and support is not able to fix it for 1 year

Guys maybe somebody had the situation…..when i log in to my account i see that i have to change payment method on north america market but i don’t have it there. The same i can’t contact support because for that i need to pick NA market which i don’t have in the options. What to do? I tried to send them email but the adress not anymore active and to call them (2€/minute, calling from europe) is also not the best. How to fix it?