Inexperience Amazon Seller…”Returnless refund”?

I’ve only sold a handful of things on Amazon so far, but no good deed goes unpunished. I was clearing out stuff and listed my son’s 8th grade algebra textbook (he’s 25 now!) as I hated to see 800 pages end up in a landfill. Ok…so the buyer now says it is damaged and Amazon issued a returnless refund. I would like the seller to return the book as I think I could GIVE IT away to a deserving student locally (8th grade algebra hasn’t changed that much).

Amazon was most unfriendly and their chat agent resorted to hiding behind a whole bunch of gobbledygook about late delivery (which the buyer wasn’t claiming). (Looks like I am not allowed to post the chat transcript here).

Nothing to see here I suppose but I’m done with selling on Amazon.

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