Is that how freight forwarders works or I got screwed over by Forceget? Please advise

Hey everyone, I wanted to share my experience with Forceget, a freight forwarding company. I’m new to selling on Amazon and chose Forceget because they advertise themselves as supporting new sellers. I recently used them to ship 1,000 units to Amazon FBA in the US and Canada. I ended up with a surprise – it cost me nearly as much to ship to Canada as it did for the entire US shipment. Forceget first shipped everything to their US warehouse. Then, they split up the shipment and sent it to Amazon in both the US and Canada. This whole process was full of surprises, they tried to change the quotes, then took almost two weeks in China for consolation time. , plus extra fees to get things moving from their US warehouse. The quotes looked 70% cheaper than Amazon AGL but now in retrospect Amazon AGL seems significantly cheaper. On top of that, I had to pay duties twice, once in the US and again in Canada. Forceget could’ve saved me a lot of money and trouble by recommending direct shipping to Canada. It also took 60 days in total to ship everything from China to their US warehouse – way longer than they estimated. Keep in mind, I only shipped 20% of the products to Canada. Has anyone else had a similar experience with Forceget? Is that normal with frightforwarder? Can you please advise ?