Issues w brand approval for your own brand

Has anyone had issues w the system prompting you for brand approval for your own brand? We make clothing, it is an incorporated brand (in Canada) and we uploaded all respective documents and were approved to sell. We sent the first box of clothing to the warehouse and those are posted and live, and a week later when trying to create more listings it tells us we are not approved to sell that ASIN. When we press on request approval it prompts us for an invoice showing where we purchased the units (and it has to show the purchase of ay least 10 units). We literally sow the clothing so we would not have such a thing. I have spoken to 3 different Amazon associates. The first literally instructed us to create a fake invoice from our company to….our own company! The other 2 agree that we do not need this since we are the manufacturers, and they escalate the case to a specialist. The first time after a week I got an email that they closed the case, although we still cannot sell. And the last time they escalated it saying it would be addressed within 48 hours and it has been 2 weeks.

Any insights?