My Amazon seller account was closed because I decided to close my buyer account

Hi,

I had an Amazon seller account with around 1,000 books listed, and I was selling about 20 books per day. However, on the buyer account linked to the same Gmail, Amazon was charging me for Prime membership even though I didn’t have Prime on that account. To resolve this, I decided to close the buyer account. Unfortunately, this action also closed my seller account, and Amazon owed me $4,000 at the time of closure.

I tried to contact seller account customer service, but since my account was closed, I couldn’t reach anyone. I then contacted Amazon’s regular customer service, but they were incredibly unhelpful. One agent even asked, “What is a seller account? Is this a product or something?” when I explained my issue.

I’ve chatted and called customer service multiple times but have not been able to speak with someone knowledgeable about my problem. The system is really messed up. Initially, I was trying to recover my account, but I’ve lost hope. I can’t even find anyone to talk to about what will happen to my books and the money Amazon owes me. Even if there’s no hope of recovering my account, I want my money and my books back! They are my property, and Amazon cannot just take them from me. It’s insane.

I want to speak with someone at Amazon who knows their job and can help me with this situation! Thanks.