No longer featured offer on my products I hand make.

Hey all, I have been an Amazon seller selling 4 products that I hand make myself and my own brand registered with Amazon. My account is in perfect health in all aspects and always has been. Starting last night all 4 of the products I sell (I am the only seller, as I am the one who hand makes the product) removed me as the featured seller, so the product no longer has one at all, just lists me under the see all buying options box.

How do I resolve this? I have contacted support and they just tell me the product is not eligible and will not tell me anything else. Is it all of a sudden a product listing issue, something with my account.. where do I go from here?