Not able to add first product because “credit card is validating” but it’s been a week.

We are manufacturers of our own unique supplements and set up our first Amazon Seller account 10 days ago. We’re stuck on the step of adding our first product because we keep getting a Problem with Seller Account note:
You’re currently unable to add or edit listings because either the credit card on file is invalid or the credit card is in the process of validating, which could take up to 24 hours. Please ensure that you have a valid credit card uploaded in Account Settings.

Our credit card was posted 10 days ago, but and it looks like it’s been accepted (see screenshot). Any suggestions on how to get past this? thank you.

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https://preview.redd.it/y92p863lfe491.png?width=1100&format=png&auto=webp&s=f39c5ad49d0f5ecd15f2a87d8cc9384521e255c8

https://preview.redd.it/pkv9a63lfe491.jpg?width=1085&format=pjpg&auto=webp&s=e7312b05aa5447da8627741177ea142c9d37cc66