NYMAG: The Junkification of Amazon: Why does it feel like the company is making itself worse?

KEY QUOTE: “In exchange for access to the largest sales channel on the internet, 3P sellers do a lot more than just pay Amazon its fees. They perform market research, obsessively investigating data and marketplace trends to figure out what’s going to be popular on the platform next. They handle customer service. They exert downward price pressure on one another, and they absorb a lot of risk. No matter what happens to them, whether their own businesses succeed or fail, Amazon makes money.“

https://nymag.com/intelligencer/2023/01/why-does-it-feel-like-amazon-is-making-itself-worse.html