Seller Support Suck Help

Why does Amazon support suck so much none of them can help you all they say is read the policy, and they can’t tell you what you did specifically. Don’t they want my fees when I sell a product? My account health dropped 0, saying the risk of deactivation, but not one person could help I called Amazon over 10 times within 24 hours, and each one of them was Indian, and I could barely understand what they were saying.