Time is money… mostly for Amazon

I generally go through my account once a week to look through my transactions, double check returns, refunds, reimbursements, etc. I’m a one man shop and I almost always find something that is out of whack. Today, I see about 8 reimbursements that were applied to my account. Three of them are acceptable, a good amount less than current selling price, but above my COG and no issue. Three of them are lower than I would like, but are slightly above my COG and I’m probably break even. But two of them are very low, below my COG even before the additional expenses of packing, shipping to FBA, etc.

One item is currently in buy box for $124 with a 180 day average around $100. They credited my account $29.72. The second item is in buy box around $95 with 180 day average around $84 and they credited me $22.84.

I can’t imagine how much worse this is going to become after March 10th when they start applying their new reimbursement policy.

I contacted seller support and selected the option for “Inventory lost in FBA warehouse – Request to reconcile or reimburse missing inventory in fulfillment centers”. I’ve been on the phone now for over an hour and have been transferred 3 times. Everyone I’ve spoken to so far cannot help me and has to transfer to someone else. I honestly think they do this on purpose. I’m still on hold right now, but in the end I’ll have spent an hour or two of my day trying to get an extra $17 dollars from these people.

They know this and it’s part of the Amazon game-plan to just beat down the sellers and increase that bottom line. How much is your time worth…??? To them, probably a billion dollars a year collectively.

Thanks for listening to my rant. Have a wonderful day.

Josh B.