what the hell am I doing wrong???

Long story short l am selling iPhone cases. 4 models 4 colors each. 2/4 of models have photos updated no problem. The other 2/4 so 8 total SKUs are not able to be updated. They keep telling me the photos in uploading are different than what’s tied to that ASIN. I just made these products as new Amazon products. Every listing is same price and description regardless of model and price. I’m on the verge of wanting to throw hands with amazon. Do l just delete these items are start over? My product has already been delivered to Amazon with the labels already on from what l sent to my supplier. Please help l don’t have access to anything they’re asking for. These are just generic cases

Can’t upload photos here either so fml

This is Priyanka from the Amazon Leadership Team.

I understand that you want to update the Images of the following ASINs.

We empathize with your frustration on this matter. We will surely help you with this issue.

ASINs:B0BD52ZD8D B0BD4ZJY5G B0BD4XX5SD B0BD4ZQJ2T B0BD4YC88J B0BD4Z7R22 B0BD4WWX3F and B0BD511F7P.

I would like to inform you that the existing images on the ASINs are different from the Images uploaded for the listing from your seller central account.

Hence, we request you to provide us the valid proof to proceed with the update.

Kindly note, we cannot proceed with the Image update on the ASINs without the valid proof of documentations.

Please provide us any one of the below documents.

• Manufacturer’s or Publisher’s (for books) website URL clearly showing the suggested changes, along with visible product identifier (UPC, EAN, ISBN, etc.), if available.
• Manufacturer’s catalog (Product User Manual), either scanned image of the physical catalog or PDF version showing the suggested changes, along with visible product identifier (UPC, EAN, ISBN, etc.), if available.
• High-resolution product pictures, clearly showing the suggested changes, along with a visible product identifier (UPC, EAN, ISBN, etc.).
• A high-resolution photo of the item in its original packaging showing the product identifier (UPC, EAN, ISBN, etc.) code and the attribute or attributes that you need to change