Amazon Account Issue After Old Business Closure

Hey everyone,

I need some advice on a situation with my Amazon seller account.

• A few years ago, I co-owned a store under a business entity with a partner. We eventually closed that store and stopped using the account but we never deactivated that account.

• Recently, I started my own business under a different company and tried to set up a new seller account with my updated business details.

• However, I ran into issues due to my past business association.

I went through Amazon’s verification process and provided all necessary information about my past and current business structure. Despite this, I received a response stating that my account is ineligible due to activity they believe was against their policies.

I still have all documents to clarify my business legitimacy and I’m wondering:

• Has anyone dealt with something similar when transitioning from a previously closed business to a new one?

• Is there an effective way to get clarification from Amazon on these kinds of cases?

• Any insights from people who have had business ownership transitions and dealt with Amazon’s verification process?

Would appreciate any advice! Thanks in advance.