Please help need opinion interested in selling on Amazon
Hello I graduated high school a year ago I guess I’m trying out different things. I need your opinion on this guy I found. He seems humble enough but then again I don’t know. His course cost 490. If I could please get your opinion down below that would be great. I’m honestly worried about my future and what to do next. Thanks I’ll leave his Instagram name down below.
submitted by /u/Intelligent-Bed-4286
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Please help need opinion interested in selling on Amazon
Hello I graduated high school a year ago I guess I’m trying out different things. I need your opinion on this guy I found. He seems humble enough but then again I don’t know. His course cost 490. If I could please get your opinion down below that would be great. I’m honestly worried about my future and what to do next. Thanks I’ll leave his Instagram name down below.
submitted by /u/Intelligent-Bed-4286
[link] [comments]
Stuck in Amazon Support Limbo? Here’s How to Escalate Seller Issues the Right Way in 2025
When Amazon Silence Hurts Your Sales
Imagine this: One of your best-performing listings suddenly disappears without warning. You reach out to Amazon Seller Support, explain everything clearly, and wait. Days pass. No resolution. Your sales plummet. You’re stuck.
This is a reality for thousands of Amazon sellers every year.
Whether it’s an unexpected account suspension, an ASIN takedown, or a payment dispute, support delays can cost you momentum—and money. But here’s the good news: there’s a right way to escalate these issues that increases your chances of being heard (and helped).
This 2025 guide walks you through how to write effective escalation messages, where to send them, and how to avoid needing them in the first place.
When Should You Escalate?
Escalation isn’t your first move—it’s your strategic one when regular support fails.
Escalate in cases like:
- Unresolved Cases: It’s been 48–72 hours, and you’re getting copy-paste responses.
- Listing Suppression or Errors: A major ASIN gets taken down with vague reasoning.
- Account Suspension: Your entire business is on hold.
- Intellectual Property Claims: You’re wrongly flagged and need a formal review.
- Financial Delays: You haven’t been paid or deductions don’t make sense.
Avoid escalating for minor glitches or first-response questions. Save this for when your revenue or reputation is on the line.
How to Write an Effective Escalation Message
This is where most sellers miss the mark. Escalation messages aren’t complaints—they’re structured, concise business cases that show Amazon you’ve done your homework.
Use this proven format:
1. Subject Line that Gets Attention
Example:
“Urgent Escalation Request – [Case ID] – [Issue Summary]”
Urgent Escalation Request – Case #17439821 – Suppressed ASIN B07XYZ123
2. Opening Statement
Politely but firmly explain you’re escalating due to unresolved issues that affect your business.
Example:
Dear Amazon Performance Team,
I’m escalating this issue as the unresolved suppression of ASIN B07XYZ123 is causing significant disruption to our operations.
3. Brief Problem Summary
Keep it short. Use 2–3 lines to explain the issue.
4. Steps You’ve Taken
Show you’ve tried standard support. Include case numbers and actions already taken.
5. Desired Outcome
Clearly state your request: reinstatement, documentation review, or financial correction.
6. Attachments Matter
Always include invoices, compliance docs, images, or proof of authorization—anything that supports your claim.
Email Templates You Can Use (Customize as Needed)
Account Suspension Appeal
Subject: Urgent: Account Suspension Appeal – [Your Seller ID] – [Case ID]
Body:
Dear Amazon Performance Team,
I’m requesting reinstatement of my suspended account due to [reason]. I’ve implemented the following corrective actions: [actions], and to prevent future issues, I’ve adopted these measures: [preventive steps].
My Plan of Action (POA) is attached. I respectfully request a review of my case.
Sincerely,
[Your Name, Seller ID, Contact Info]
Listing Suppression Fix
Subject: Urgent: Listing Suppression – ASIN [XXXXX] – [Case ID]
Body:
Dear Amazon Support,
Our listing for ASIN [XXXXX] has been incorrectly suppressed due to [reason]. We’ve already taken the following actions: [e.g., submitted compliance documents].
Supporting documents are attached. We ask that this listing be reinstated immediately.
Sincerely,
[Your Name]
IP Claim Dispute
Subject: Intellectual Property Dispute – [Case ID] – ASIN [XXXXX]
Body:
Dear Amazon Team,
I’m disputing an IP claim made against ASIN [XXXXX]. I believe the claim is inaccurate because [explanation].
Attached are our authorization letters/license documents as proof.
Please review and remove the claim so we can continue operating within your guidelines.
Thank you,
[Your Name]
Where to Send Escalation Emails
- seller-performance@amazon.com → For account health and suspensions
- seller-support@amazon.com → For ongoing case or listing issues
- product-compliance@amazon.com → For documentation-related disputes
- listing-evaluation@amazon.com → For unclear listing flags or evaluations
Optional: Tag @AmazonHelp on X (Twitter) if delays persist—but always pair this with a formal email.
How Seller Labs Can Help You Avoid Escalations
While Seller Labs doesn’t interface directly with Amazon support, our tools give you the insights you need to avoid problems—and respond faster when they arise.
Here’s how we help:
- Feedback Genius: Monitor and alert on negative reviews that could trigger account health warnings.
- SKU Economics: See which products drive the most profit so you can prioritize escalation efforts for what matters most.
- Restock App: Prevent stockouts that lead to listing suppression.
Explore our guide to avoiding buyer-seller messaging suspensions for even more protection.
Note: Seller Labs is not affiliated with Amazon and cannot escalate support cases on your behalf. We provide tools and insights to help you stay proactive and reduce risk.
What Happens After Escalation?
You won’t always get an immediate reply—but escalated messages often enter a higher-priority queue.
Once submitted:
- Track the case ID.
- Respond to Amazon follow-ups quickly.
- Remain professional, even under pressure.
Escalation success isn’t guaranteed—but silence definitely guarantees nothing changes.
Final Thoughts
Amazon sellers don’t have time for support loops. When something critical happens—like a listing takedown or suspension—you need to act fast, follow the right steps, and escalate with confidence.
Use the templates. Watch the timing. Keep your documentation ready.
With the right message and Seller Labs’ insights behind you, you’re not shouting into the void—you’re leading the charge to get your business back on track.
Want help staying ahead of Amazon support issues?
Explore Seller Labs tools built for smarter decisions and proactive protection.
The post Stuck in Amazon Support Limbo? Here’s How to Escalate Seller Issues the Right Way in 2025 appeared first on Seller Labs: Amazon Seller Software and Platform.
Listing was approved for children’s category but can you update images and detail page?
This is our first time selling on Amazon and we are just getting started with FBA. Are selles allowed to add additional images and one more bullet point to the product detail page after kids toy product after it was approved?
I am asking this question because Amazon wrote in the email response after it was approved the following statement….
Please note that all images and mandatory attributes (e.g., age recommendations, cautionary warnings) must remain accurate and consistent with the approved details. If you update your detail page with unapproved information, we may deactivate your account/ remove your product listing(s) and/or take any additional action(s) we find necessary at our sole discretion.
That is the part that I am lost with. Well what if you want to add a couple more images or extra notes. Just want to check before we do any further steps.
submitted by /u/AshleyLucky1
[link] [comments]
Listing was approved for children’s category but can you update images and detail page?
This is our first time selling on Amazon and we are just getting started with FBA. Are selles allowed to add additional images and one more bullet point to the product detail page after kids toy product after it was approved?
I am asking this question because Amazon wrote in the email response after it was approved the following statement….
Please note that all images and mandatory attributes (e.g., age recommendations, cautionary warnings) must remain accurate and consistent with the approved details. If you update your detail page with unapproved information, we may deactivate your account/ remove your product listing(s) and/or take any additional action(s) we find necessary at our sole discretion.
That is the part that I am lost with. Well what if you want to add a couple more images or extra notes. Just want to check before we do any further steps.
submitted by /u/AshleyLucky1
[link] [comments]
Help Fraud Questions – Scammer Using FBA to Launder Money
Hello all,
Been selling for about 13 years online. Just recently we have someone buying a product form our website using stolen credit cards (multiple charge backs) and having it shipped to various fulfillment centers (not Amazon’s). He uses the full person’s information as the buyer and then has it shipped somewhere else. We do a good amount of business with actual businesses and turning this off would hurt. We know every order that comes through that is this fraudster.
The product is an item that we sell on FBA. It doesn’t matter if we cancel, refund, or don’t ship. He just keeps placing new orders. He is using a VPN so we are unable to find his actual address or who the person is. We have a pretty good idea as we are the only seller using FBA for this particular item. But don’t have 100% solid proof.
We did a test buy of one of the item he had on FBA and it was an expired product from a batch we sent in 8 months prior. Had our FNSKU and box label. The package had 3 different FNSKUs on it. This looks bad on us as it has our name on the box from the original shipping label to FBA. Which is even more weird as it had an LPN number on it that linked back to an FBA order but we never got it back. We do not have Amazon destroy any product as we all know it’s hardly ever damaged / destroyed.
The product does not have a barcode and shouldn’t be commingled.
What can we do to get this to stop? We had thoughts of setting a trap to have them send in a different product since they are not touching the product. Since they are only sending it to fulfillment centers that are then sending to FBA. So when the first customer complains his account would be shut down as he doesn’t buy from a valid supplier with proper invoices. We don’t want this to come back on us at all for obvious reasons.
He is using Amazon to launder money from stolen credit cards. We have not taken any action with Amazon other than a test buy that was the expired product from a previous batch not anything we shipped from our warehouse. We filed a report with the FTC but since we don’t have his personal information and only an idea there is little to no proof.
Has anyone faced similar fraud? What steps did you take to protect your business? Any advice on working with Amazon or authorities to resolve this safely?
Thank you for any insights!
Thanks
submitted by /u/Cantgetmyownname
[link] [comments]
Help Fraud Questions – Scammer Using FBA to Launder Money
Hello all,
Been selling for about 13 years online. Just recently we have someone buying a product form our website using stolen credit cards (multiple charge backs) and having it shipped to various fulfillment centers (not Amazon’s). He uses the full person’s information as the buyer and then has it shipped somewhere else. We do a good amount of business with actual businesses and turning this off would hurt. We know every order that comes through that is this fraudster.
The product is an item that we sell on FBA. It doesn’t matter if we cancel, refund, or don’t ship. He just keeps placing new orders. He is using a VPN so we are unable to find his actual address or who the person is. We have a pretty good idea as we are the only seller using FBA for this particular item. But don’t have 100% solid proof.
We did a test buy of one of the item he had on FBA and it was an expired product from a batch we sent in 8 months prior. Had our FNSKU and box label. The package had 3 different FNSKUs on it. This looks bad on us as it has our name on the box from the original shipping label to FBA. Which is even more weird as it had an LPN number on it that linked back to an FBA order but we never got it back. We do not have Amazon destroy any product as we all know it’s hardly ever damaged / destroyed.
The product does not have a barcode and shouldn’t be commingled.
What can we do to get this to stop? We had thoughts of setting a trap to have them send in a different product since they are not touching the product. Since they are only sending it to fulfillment centers that are then sending to FBA. So when the first customer complains his account would be shut down as he doesn’t buy from a valid supplier with proper invoices. We don’t want this to come back on us at all for obvious reasons.
He is using Amazon to launder money from stolen credit cards. We have not taken any action with Amazon other than a test buy that was the expired product from a previous batch not anything we shipped from our warehouse. We filed a report with the FTC but since we don’t have his personal information and only an idea there is little to no proof.
Has anyone faced similar fraud? What steps did you take to protect your business? Any advice on working with Amazon or authorities to resolve this safely?
Thank you for any insights!
Thanks
submitted by /u/Cantgetmyownname
[link] [comments]
Is it allowed? – Website/QR code on packaging
Thanks in advance for the help!
How serious is Amazon about NOT including links to your website on the product/packaging/inserts when you’re selling on their platform? Here’s why I ask:
- I’m selling a children’s product (I make it, so not a reseller). It is common, if not almost a requirement, that contact information be listed due to government regulations.
- It seems that other items in my category list their websites on packaging, even in their product photos used on Amazon.
- It doesn’t seem like other sellers are too concerned about this. Even outside of my product category, I see (as a customer) product inserts advertising discounts for purchasing direct, website addresses on packaging, etc.
- I will be selling on my own website as well.
It isn’t my aim to divert sales from Amazon to my own website. I just don’t want to have to create a separate SKU (different packaging, no inserts, no website etc.) just for Amazon. Thanks!
submitted by /u/PocketBrisket
[link] [comments]
Is it allowed? – Website/QR code on packaging
Thanks in advance for the help!
How serious is Amazon about NOT including links to your website on the product/packaging/inserts when you’re selling on their platform? Here’s why I ask:
- I’m selling a children’s product (I make it, so not a reseller). It is common, if not almost a requirement, that contact information be listed due to government regulations.
- It seems that other items in my category list their websites on packaging, even in their product photos used on Amazon.
- It doesn’t seem like other sellers are too concerned about this. Even outside of my product category, I see (as a customer) product inserts advertising discounts for purchasing direct, website addresses on packaging, etc.
- I will be selling on my own website as well.
It isn’t my aim to divert sales from Amazon to my own website. I just don’t want to have to create a separate SKU (different packaging, no inserts, no website etc.) just for Amazon. Thanks!
submitted by /u/PocketBrisket
[link] [comments]
#452 – Fix Your Listings, Not Your Ads: Kamaljit Singh’s $100K Amazon Image Hacks
What if you could optimize your Amazon listings to boost sales without spending more on PPC or launching new products? Join us as we explore this possibility with Kamaljit Singh from AMZ One Step. Kamal, a seasoned expert in Amazon listing optimization, shares his wealth of knowledge on enhancing your listings, improving click-through rates, and the critical role of quality product imagery. Gain insights into the future of Amazon listings and discover how sellers can adapt to the ever-changing e-commerce landscape.
Kamal’s journey from India to Canada is a tale of evolution, from selling streaming boxes to South Asian communities to establishing a thriving Amazon agency. We unravel his transition from telecommunications to e-commerce, highlighting the strategic pivot to private labeling and teaching the art of Amazon selling. The conversation further explores the vital importance of staying active in the marketplace, the implementation of AI and automation, and the power of strategic partnerships in managing a global team.
As AI continues to reshape e-commerce, we dive into its transformative impact on product development, market analysis, and operational efficiency. Kamal discusses how AI tools like Amazon Recognition and GenSparkAI revolutionize the industry, reducing time to market and enhancing strategic insights. We also look ahead to the future of Amazon listing customization, where personalized experiences and AI-driven strategies promise to redefine digital marketing. Through these compelling discussions, we emphasize the need for sellers to invest in quality marketing and adapt to the evolving landscape to remain competitive.
In episode 452 of the AM/PM Podcast, Kevin and Kamaljit discuss:
- 00:05 – Optimizing Amazon Listings for Higher CTR
- 07:12 – From Streaming Boxes to Amazon Agency
- 11:53 – Global Growth of Creative Amazon Services
- 13:45 – The Importance of Quality Product Imagery
- 18:27 – Building Customer Avatars for Sellers
- 22:10 – Creating Customer-Centric Product Images
- 25:40 – Positioning and Differentiating Avatar Images
- 26:39 – Positioning Tests and Customer Avatars
- 30:02 – Evolving Amazon Listing Strategies With AI
- 31:37 – Importance of AI in Online Listings
- 35:29 – Adjusting Images for AI Recognition
- 37:36 – AI Impact on E-Commerce Evolution
- 38:21 – Impact of AI on E-Commerce Industry
- 46:30 – Maximizing Amazon Listing Creatives With AI
- 42:26 – Future of Amazon Listing Customization
- 49:12 – Transforming Ads With Creative Solutions
- 57:46 – E-Commerce Strategies and Tips Newsletter
Enjoy this episode? Want to be able to ask questions to Kevin King live in a small group with other 7 and 8-figure Amazon sellers? Join the Helium 10 Elite Mastermind and get monthly workshops, training, and networking calls with Kevin at h10.me/elite
Make sure to subscribe to the podcast on iTunes, Spotify, or wherever you listen to our podcast!
Want to absolutely start crushing it on eCommerce and make more money? Follow these steps for helpful resources to get started:
- Get the Ultimate Resource Guide from Kevin King for tools and services that he uses every day to dominate on Amazon!
- New to Selling on Amazon? Freedom Ticket offers the best tips, tricks, and strategies for beginners just starting out! Sign up for Freedom Ticket.
- Trying to Find a New Product? Get the most powerful Amazon product research tool in Black Box, available only at Helium 10! Start researching with Black Box.
- Want to Verify Your Product Idea? Use Xray in our Chrome extension to check how lucrative your next product idea is with over a dozen metrics of data! Download the Helium 10 Chrome Extension.
- The Ultimate Software Tool Suite for Amazon Sellers! Get more Helium 10 tools that can help you optimize your listings and increase sales for a low price! Sign up today!
- Does Amazon Owe YOU Money? Find Out for FREE! If you have been selling for over a year on Amazon, you may be owed money for lost or damaged inventory and not even know it. Get a FREE refund report to see how much you’re owed!
- Check out our other Amazon FBA podcasts including the Serious Sellers Podcast, as well as our Spanish and German versions!
- You can also listen to the AM/PM Podcast on YouTube here!
The post #452 – Fix Your Listings, Not Your Ads: Kamaljit Singh’s $100K Amazon Image Hacks appeared first on AM/PM Podcast.
